Privacy Policy

Privacy Policy Scope

Including how FOSHAN XTRA POWER TECHNOLOGY CO., LTD. handles personally identifiable information left by users when logging into its website and servers, as well as other identifiable information shared with business partners.

Your privacy rights

Your privacy and security are the top priority of Foshan Aster Energy Equipment Co., Ltd. (hereinafter referred to as “we”). Sometimes we need certain information to provide you with the services you request, and this privacy policy explains Foshan Aster Energy Equipment Co., Ltd.’s data collection and use in these situations. We recommend that you take a moment to read the terms of our Privacy Policy. Unless otherwise specified, this Privacy Policy only applies to the relevant information collection practices of this website.

Obtaining user information

Our main purpose in obtaining user information is to provide you with a smooth and efficient shopping process, and we are committed to continuously improving and enhancing your shopping experience.

The types of user information we may obtain include:

  • Registration information (such as username, and other information provided during the registration process);
  • Personal or company contact information (e.g., name, company name, mailing address, email address, telephone number, mobile phone number, fax number);
  • Ordering information (such as, 1. Any information related to the order such as name of the orderer and consignee, shipping address, email address and phone number; 2. Signature on the delivery document; 3. www.xtrapowercn.com website account and account information;
  • Information about another person (such as that person’s name, shipping address, email address and telephone number) provided when instructing us to provide goods or services to that person;
  • Payment information (e.g., order payment details) and financial information (e.g., bank account number);
  • Other personal, company, unit, or social entity information.

Use of user information

We may automatically obtain your user information under the following circumstances:

  • Provide you with the products or services you need (such as delivery of goods);
  • Process and collect payments;
  • Provide consulting services to you, or respond to or communicate with you regarding your requests;
  • Provide you with products or services that we think may be of interest to you;
  • To improve our services, contact you for research;
  • Manage or approve your qualifications to participate in various activities, such as online or offline activities, offers or promotions;
  • Operate, evaluate, and improve our business (including developing new products and services; managing our communications; judging the effectiveness of our sales, marketing, and advertising; analyzing and enhancing our products, services, and website; and performing accounting, auditing, and bookkeeping , reconciliation and collection activities);
  • To prevent various illegal or criminal activities and other legal liabilities;
  • Other purposes in compliance with legal requirements and our policy rules.

Sharing, disclosure and transfer of user information

Users’ information is an important part of our business, and we will not sell or otherwise share your personal information, except in the following situations listed in this Privacy Policy.

  • Third party service provider:

We may hire external companies or individuals to provide certain products or services on our behalf, including but not limited to, providing operations, maintenance, IT platform and/or technical services, data security or backup services, processing orders, delivering goods, sending correspondence or Email, remove duplicate information from user lists, analyze data, provide marketing assistance, provide search results and links (including paid search lists and links), process collection/payment matters and provide user services. In such cases, we may share user information.

  • With your consent:

Except for the above provisions and the circumstances listed in this Privacy Policy, you will be notified when your information may be disclosed to third parties, and you will have the opportunity to choose not to share this information with third parties.

We may also disclose your relevant information under the following circumstances:

  • As required by law, regulation or legal process (such as a court order or a summons to appear);
  • Upon request from government authorities (e.g., administrative agencies, law enforcement agencies);
  • When we believe disclosure is necessary or appropriate to protect the rights, property or safety of the Site, our users or others, or when we believe disclosure is necessary or appropriate to prevent actual harm or financial loss, or to investigate suspected or actual illegal activity. This also includes exchanging information with other companies and organizations for the purpose of preventing illegal activities such as fraud and reducing credit risk.

Disclaimer

We will continue to take reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access. However, no data transmitted over the Internet or data stored on a server can always be guaranteed to be 100% secure. Therefore, while we strive to protect your privacy and personal information, we cannot guarantee the security of any information transmitted to us online or disclosed to us. We are not responsible for the disclosure, destruction or theft of your personal information.

If you choose to register with us and set up a password for your account, in this case, your online account information will be protected by your password. We recommend that you do not share your password with anyone. You are responsible for maintaining the confidentiality of your account and password, and are fully responsible for all activities that occur under your account and password. We recommend that you create a challenging alphanumeric password.

Revisions to Privacy Policy

We may make changes to our privacy policy from time to time. If there are major changes to the policy on the use of users’ personal information, we will post the relevant regulations in a conspicuous place on the webpage to notify users in a timely manner.

contact us

If you have any questions about the privacy statement, page operation, or related to our website, please contact us: factory@xtrapowercn.com